Your privacy is important to us. This policy explains how Quill Forge Publishing collects, uses, and protects your personal information.
Welcome to Quill Forge Publishing ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
This policy applies to all information collected through our website (www.quillforge.com), our services, and any related services, sales, marketing, or events (we refer to them collectively as the "Services").
Important: By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
We collect several types of information from and about users of our Services to provide and improve our publishing services.
We collect personal information that you voluntarily provide to us when you:
The personal information we collect may include:
| Category | Examples |
|---|---|
| Contact Information | Name, email address, phone number, mailing address |
| Account Information | Username, password, profile information |
| Payment Information | Credit card details, billing address, payment history |
| Professional Information | Author bio, writing credentials, social media profiles |
| Content Information | Manuscripts, book content, images, creative works |
| Communication Data | Messages, feedback, survey responses, support tickets |
We automatically collect certain information when you visit, use, or navigate our Services, including:
We may receive information about you from third-party sources, such as:
We use the information we collect or receive for various business purposes, including:
Legal Basis for Processing (GDPR): If you are in the European Economic Area, our legal basis for collecting and using personal information depends on the data and context. We process data based on consent, contract performance, legitimate interests, or legal obligations.
We may share your personal information in the following situations:
We share information with third-party service providers who perform services on our behalf, including:
If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
We may share your information for any other purpose with your explicit consent.
We Never Sell Your Personal Information: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We use cookies and similar tracking technologies to track activity on our Services and store certain information. Cookies are small data files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for website functionality and security | Session/Persistent |
| Analytics Cookies | Help us understand how visitors use our website | Persistent (up to 2 years) |
| Marketing Cookies | Track visitors across websites to display relevant ads | Persistent (up to 1 year) |
| Preference Cookies | Remember your preferences and settings | Persistent (up to 1 year) |
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. However, disabling cookies may affect the functionality of our Services.
To opt-out of interest-based advertising, visit:
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information:
If you are located in the European Economic Area, you have additional rights under GDPR:
California residents have specific rights under the California Consumer Privacy Act (CCPA):
To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within 30 days.
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information from our servers.
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
If you are located outside the United States and choose to provide information to us, please note that we transfer data, including personal information, to the United States and process it there.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including:
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of any material changes by: